NatVer

NatVer API Definition

The National Verifier Eligibility Check API allows LL service providers to connect their online applications with the National Verifier. This enables consumers to apply to the LL Program through the Quest app without the need to enroll in two different systems.

How will the API help the agents enroll applicants?

The main advantage of having the NatVer API in place is that the agents will no longer have to enroll the customer in two different places (the Quest App and NatVer website). This will eliminate the need to complete both enrollments by pushing the information entered in the Quest app directly to NatVer, eliminating the “no match” scenario that usually happens when entering the applicant’s information twice, in two different systems.

NatVer Verification Process

As stated in the previous section, after pressing the  button, applicants will be redirected to the NatVer website to complete the missing steps. As the image below shows, the Next button should be pressed to continue with the process.

Applicants may need to go through the Agreement section and provide their initials in each term and condition and then provide their full name to continue.

At the bottom, there will be a section to provide the electronic signature. Applicants will have to type their full name and check on the box provided.

If the applicant’s address could not be verified, their address location will have to be confirmed by pointing it in the map. Once the location is clicked the Latitude and Longitude boxes will be filled in.

If the Household Worksheet process has to be followed in the NatVer website, applicants will have to detail the type of household where they reside and agree that they are not living  in the same household than another applicant using the same address.

Another requirement to apply for the service will be to state that the applicant does not share income and expenses with another person that receives ACP in the same address.

If the applicant has pending information to upload, the website will provide the instructions to submit them.

After reading all the options available, applicants will be able to submit the requested information by clicking on the CHOOSE FILE button.

In the next screen, applicants will have to review the information submitted to confirm their identity.

After submitting all the requirements, applicants will be led to the verification page, where they will find information related to the validation process.

They will also find the Application ID number for future reference.

Finally, once the process is finished, applicants will have to go back to the Quest app, where they will see that the process has been completed.