Search by Personal Information

If ST Agents want to perform the search using the customer´s personal information, they will have to choose the first option again:

Once in the Enrollment Search section, agents will have to click on the APPLICANT’S INFO button:

Afterwards, agents will have to introduce the applicant’s Zip Code, Date of Birth and the Last digits of SSN:

After introducing the information and clicking on the SEARCH button, the application in question will become available for agents to verify the documentation status.