After entering the applicant´s personal information, they may be found whitelisted under one specific government program. This means that they will not need to submit proof of Program Participation as the system will check the applicant´s eligibility against the State´s whitelist database.
A pop up will appear informing that applicants are prequalified for the service and that they do not need to submit proofs of program participation. The ST Agent has to click on CLOSE and will continue with the enrollment process: