In order to log in to the Quest app, introduce the Username and Password created during the Onboarding process. First, type the credentials in the tool:
When using the Quest App, Street Team Agents will be able to reset their password by using the option listed below the password box from the log in screen.
It is very important that they remember the email address provided for the user creation, as any other password interactions will use the same email to resend the representative’s information in a secure way.
Code of Conduct Pledge
After logging in, the Quest app will show the Integrity Pledge.
The Pledge is a reminder of the Street Team Agent’s responsibilities towards the applicant’s personal information, and the correct procedures followed to create enrollments using that information.
The pledge is based on the Code of Conduct that they must read during the Onboarding process. This will appear every time the Street Team Agent logs in.