Quest App - Main Menu

Besides the enrollment process, Street Team Agents will be able to perform several actions with the Quest app. To do so, the Main Menu button from the top right corner of the screen will have to be pressed.

Home

To access the HOME section, Street Team Agents will have to click on the first option of the Main Menu.

Application Manager

In this section, Street Team Agents will have access to the latest enrollments created. As the image from the left shows, there will be a list showing the enrollment created only by the Street Team Agent. There will also be a FILTER option to look up specific enrollments.

By clicking on any of the enrollments, Street Team Agents will access the Application Summary, where they will be able to see if there are any missing steps that need to be completed to get the account Qualified. Street Team Agents only need to follow the instructions provided and present them to the applicant.

Application Dashboard

In this section, Street Team Agents will be able to see a summary of all the applications Approved, Pending, Pre-Qualified, and Rejected. This will help representatives to keep track of all the enrollments that they create, along with their corresponding status.

Language

By selecting the Language option, the Quest app will provide the different options that can be selected. For the moment, the two options available are English and Spanish. The APPLY button needs to be pressed to proceed with the changes.

Permissions

Street Team Agents will have access to the Permissions, so that they can enable/disable their Geolocation and Camera.

Note:  For a correct use of the Quest app, it is advisable to keep both functions turned on.

Change Password

This option allows Street Team Agents to change their password, if needed.

Notifications

By taking a look at this section, Street Team Agents will be able to see the latest news.

If Street Team Agents have issues with the Quest app, they can report it in this section. As can be seen, there will be a dropdown menu to indicate in which screen happened, and another box for the representative to describe the problem.

Below, Street Team Agents will also find some relevant information related to the Tablet Device, the Browser, the Quest version, and the User information.

Logout

By clicking on this option, the Street Team Agent will Logout from their current session to finish operating with the Quest app.