Phone Numbers & Others

Customer Care:

1-833-333-9227

The Lifeline Enrollment Customer Care is for the following brands:

Monday through Saturday, 8:00 AM to 10:00 PM EST

Sunday, 8:00 AM to 10:00 PM EST

Tech Support:

1-800-378-1684

8:00 a.m. – 12:00 a.m. EST (7 days a week)

Safelink Mailing Address:

SafeLink Wireless

Verizon Corporate Headquarters

One Verizon Way

Basking Ridge, NJ 07920

Street Team Assistance

ST Agents can send an email to questpilotsupport@emerios.com for any issues related to the Quest app or the enrollment process.

National Verifier:

Assistance: 1-800-234-9473

The support center is open 7 days a week, from 9:00 a.m. to 9:00 p.m. EST.

Reverification: 1-855-359-4299