RTA
- Proof, Submission & Timeframes Scripts (RTA)
- Address & Greetings Scripts (RTA)
- Info, Status & Timeframes Scripts (RTA)
- NatVer Scripts (RTA)
- Referals, Cancel & Reject Scripts (RTA)
- RTA Tips
- Explanations (Upload - Consicion - Templates)
- Technical Support Referals
- Rapport
- Empathy vs Apology
- Punctuation