Safelink Wireless IKB - Full
  • CSR
  • Street Team

1) Vault CSR - Enrollment Creation

  • 1) Log In
  • 2) Greeting and Coverage
  • 3) Eligibility and Personal information
  • 4) Dependent Information and SPIA Questionnaire
  • 5) Plan Selection and Device options
  • 6) Application Summary
  • 7) Search Methods and Enrollment Information
  • Verify Your Phone Carrier
  • Lifeline Voice Recording

Categories

  • 1) Vault CSR - Enrollment Creation
  • 2) BackOffice
  • 3) Vault
  • 4) Proof Models
  • Call Flows
  • Cancelations
  • Enrollment Process Information
  • Lifeline Service
  • RTA
  • Recordings
  • SL Support
  • Safelink Website
  • Scripts
  • Spanish Articles
  • Special Procedures
  • Useful Information
  • Validations
  • Videos
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