Safelink Opening Script


Mr./Mrs. customer,


SafeLink Wireless is only offering <read plan from offer> to customers who receive Medicaid through partnering health plans or those who reside on tribal lands.  


We would need to go through the enrollment process to determine if you qualify under one of these exceptions.  Keep in mind that the information you will provide for these  purposes must exactly match the information from your health plan.  However, even if the free phone option is not available, you will still be able to get the Lifeline discount by using your own device.


This verification process will take a few minutes, as I will be asking you some information, such as your full name, SSN and DOB, along with your address. If you do not want to provide that info over the phone you can check eligibility at the webpage Safelink.com


Should we proceed to check your information?

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