Support (Web)

In the Support section from the Homepage, customers will find the below options:

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Check Order Status 

(This option is currently unavailable).

 

Device Info

By clicking on this option, the following pop-up message will appear:

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After pressing the CONTINUE button, customers will be directed to https://support.safelinkwireless.com/en/:

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Technical/Service support 

This option will also direct the customers to https://support.safelinkwireless.com/en/. 

Once in this website, customers will get information related to the Technical Support department, such as the contact number.

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VoLTE Network Changes

By clicking on this option, customers will be directed to https://extras.safelinkwireless.com/en/network-changes:

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